OPSCB/574 Competency 1 Assessment and Rubric

Course Title: Creating Value Through Operations

Competency Assessment Title: Statistical Process Control Methods

Total Number of Points: 100

Assignment Directions

Step 1: Process Evaluation

Create a new Word doc for the elements of this assignment.

Evaluate your process using 1 of the following:

• Use the lean concept to find ways to eliminate waste and improve the process.

• Use SPC or Six Sigma to reduce defects or variances in the process.

Add your evaluation to your Word doc with the header “Process Evaluation.”

Step 2: Evaluation of Control Chart and Process Metrics

Complete the following in Excel:

• Calculate the defined process metrics including variation and process capability.

• Develop and display a control chart for the process.

• Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the

use of Six Sigma, Lean, or other tools. (Include all calculation and charts.)

Write your evaluation in your assignment Word doc under the header “Evaluation of Control Chart and Process Metrics.”

OPSCB/574 Competency 1 Rubric Page 2 of 3

Step 3: Executive Summary

Write a 700-word executive summary that includes the following:

• A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)

• A summary of the Evaluation of Control Chart and Process metrics based on SPC methods

• A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools

• A description of the SPC project and recommendations for improvements

Add your summary to your Word doc with the header, “Executive Summary.”

OPSCB/574 Competency 1 Rubric Page 3 of 3

Competency Assessment Rubric

Assignment/Performance

Criteria

Mastery

100%

Meets Expectations

85%

Not Met

0%

1. Evaluation of the process

(weight 20%)

Thoroughly evaluated the process. Partially evaluated the process. Narrowly evaluated the process or

did not submit evaluation of

process.

2. Evaluation of the control chart and

process metrics using the statistical

process control methods

(weight 20%)

Thoroughly evaluated the control

chart and process metrics using

statistical process control methods.

Partially evaluated the control chart

and process metrics using statistical

process control methods.

Narrowly evaluated the control chart

and process metrics using statistical

process control methods or did not

submit evaluation of the control chart

and process metrics using statistical

process control methods.

3. Process evaluation summary

(weight 10%)

Thoroughly developed a summary of

the process evaluation.

Partially developed a summary of

the process evaluation.

Narrowly developed a summary of the

process evaluation or did not submit a

summary of the process evaluation.

4. Summary of control chart and

process metrics based on SPC

methods

(weight 10%)

Thoroughly developed a summary of

the evaluation of control chart and

process metrics based on SPC

methods.

Partially developed a summary of

the evaluation of control chart and

process metrics based on SPC

methods.

Narrowly developed a summary of the

evaluation of control chart and

process metrics based on SPC

methods or did not submit a summary

of the process evaluation.

5. Six Sigma, Lean, or other tools

evaluation summary

(weight 10%)

Thoroughly developed a summary of

the evaluation of whether the

process would benefit from the use

of Six Sigma, Lean, or other tools.

Partially developed a summary of

the evaluation of whether the

process would benefit from the use

of Six Sigma, Lean, or other tools.

Narrowly developed a summary of the

evaluation of whether the process

would benefit from the use of Six

Sigma, Lean, or other tools or did not

submit a summary of the evaluation of

whether the process would benefit

from the use of Six Sigma, Lean, or

other tools

6. Description of the Statistical

Process Control (SPC) project

(weight 15%)

Provided a detailed description of the

SPC project.

Provided a partial description of the

SPC project. Provided a narrow description of the

SPC project or did not provide a

description of the SPC project.

7. Recommendations for

improvement

(weight 15%)

Provided detailed recommendations

for improvements.

Provided partial recommendations

for improvements. Provided vague recommendations

for improvements or did not provide

recommendations for improvements.

____________________

Here is a rubric for assessing the competency in creating value through operations, specifically focusing on statistical process control methods:

OPSCB/574 Competency 1 Rubric

Assignment/Performance Criteria Mastery (100%) Meets Expectations (85%) Not Met (0%)

Evaluation of the process (weight 20%) | Thoroughly evaluated the process. | Partially evaluated the process. | Narrowly evaluated the process or did not submit evaluation of the process.

Evaluation of the control chart and process metrics using the statistical process control methods (weight 20%) | Thoroughly evaluated the control chart and process metrics using statistical process control methods. | Partially evaluated the control chart and process metrics using statistical process control methods. | Narrowly evaluated the control chart and process metrics using statistical process control methods or did not submit evaluation of the control chart and process metrics using statistical process control methods.

Process evaluation summary (weight 10%) | Thoroughly developed a summary of the process evaluation. | Partially developed a summary of the process evaluation. | Narrowly developed a summary of the process evaluation or did not submit a summary of the process evaluation.

Summary of control chart and process metrics based on SPC methods (weight 10%) | Thoroughly developed a summary of the evaluation of control chart and process metrics based on SPC methods. | Partially developed a summary of the evaluation of control chart and process metrics based on SPC methods. | Narrowly developed a summary of the evaluation of control chart and process metrics based on SPC methods or did not submit a summary of the process evaluation.

Six Sigma, Lean, or other tools evaluation summary (weight 10%) | Thoroughly developed a summary of the evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools. | Partially developed a summary of the evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools. | Narrowly developed a summary of the evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools or did not submit a summary of the evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools.

Description of the Statistical Process Control (SPC) project (weight 15%) | Provided a detailed description of the SPC project. | Provided a partial description of the SPC project. | Provided a narrow description of the SPC project or did not provide a description of the SPC project.

Recommendations for improvement (weight 15%) | Provided detailed recommendations for improvements. | Provided partial recommendations for improvements. | Provided vague recommendations for improvements or did not provide recommendations for improvements.

The rubric evaluates the following aspects of the assignment:

Evaluation of the process.

Evaluation of the control chart and process metrics using statistical process control methods.

Process evaluation summary.

Summary of the control chart and process metrics based on SPC methods.

Six Sigma, Lean, or other tools evaluation summary.

Description of the Statistical Process Control (SPC) project.

Recommendations for improvement.

Each criterion is assigned a weight, indicating its importance in the overall assessment. The “Mastery” column represents the criteria that demonstrate a thorough understanding and application of the concepts, while the “Meets Expectations” column indicates a satisfactory level of achievement. The “Not Met” column signifies that the criteria were not adequately addressed or not submitted.

Grades can be assigned based on the performance level achieved in each criterion, and the total score can be calculated to determine the overall competency assessment.