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Discussion: Unit 5, Due Wednesday by 11:59 pm CT
Conflict in the Workplace
Instructions
It is anticipated that the initial discussion response should be in the range of 250-300 words. Response posts must demonstrate topic knowledge and scholarly engagement with peers. This is not the only criteria utilized for evaluation; substantive content is imperative. All questions in the topic must be addressed. Please proofread your response carefully for grammar and spelling. Do not upload any attachments. All responses need to be supported by a minimum of one scholarly resource. Journals and websites must be cited appropriately. Citation and reference must adhere to APA format. All of the topic’s questions must be addressed. Please double-check your response for grammar and spelling. Please do not include any attachments. All responses must be supported by at least one scholarly resource. Journals and websites must be properly cited. Citation and reference style must be in APA format.
Classroom Participation
Students are expected to initially address the discussion question by Wednesday of each week. Participation in the discussion forums is expected with a minimum total of three (3) substantive postings (this includes your initial posting and posting to two peers) on three (3) different days per week. Substantive means that you add something new to the discussion, you aren’t just agreeing. This is also a time to ask questions or offer information surrounding the topic addressed by your peers. Personal experience is appropriate for a substantive discussion and should be correlated to the literature.
All discussion boards will be evaluated utilizing rubric criterion inclusive of content, analysis, collaboration, writing and APA. If you fail to post an initial discussion you will not receive these points, you may however post to your peers for partial credit following the guidelines above. Due to the nature of this type of assignment and the need for timely responses for initial posts and posting to peers, the Make-Up Coursework Policy (effective July 2017) does not apply to Discussion Board Participation.
Discussion Prompt [Due Wednesday]
All of us have been involved in various kinds of conflicts related to our work environment. Using a situation that you were involved in, describe the conflict and how it was handled.
(I work at an urgent care for kids)
Was the outcome positive or negative?
How did the involved parties feel about the resolution, did they feel that they were heard, that their issues were resolved in an appropriate manner?
Based on what you have read in this unit, what could have been done to improve both the situation and the outcome?
Describe professional civility/incivility?
Analyze the impact professional relationships and patient care outcomes?
Synthesize and discuss the incivility literature evidence is available that supports that conflict resolution impacts work environments and patient care?
Responses need to address all components of the question, demonstrate critical thinking and analysis and include peer-reviewed journal evidence to support the student’s position.
Please be sure to validate your opinions and ideas with citations and references in APA format.
Please review the rubric to ensure that your response meets the criteria.
